ei³’s security program is built around recognized industrial cybersecurity, information security, and governance frameworks, including ISO 27001:2022, IEC 62443, NIST SP 800-82, NIST SP 800-160 v2, the NIST Cybersecurity Framework, and OT remote access best practices such as OpX Leadership Network guidance. ei³ also supports customer due diligence related to frameworks such as SOC 2 Type II, NERC CIP, CSA CAIQ, and the IECEE CB Scheme.

ei³ applies Zero Trust principles by avoiding broad network-level access and controlling access at the session and machine level. Remote access is authenticated, scoped to specific machines, time-limited, monitored, and logged. This helps OEMs and manufacturers support machines without creating unmanaged access into OT environments.

ei³ protects connected machines through a layered CPS Protection Platform that includes secure edge connectivity, outbound-only communication, managed network controls, private cloud infrastructure, application-level permissions, encryption, segmentation, monitoring, and audit trails. This architecture is designed specifically for mission-critical industrial assets.

ei³ provides 24/7 security operations and monitoring across its platform. ei³ protects more than 190,000 mission-critical industrial assets and has maintained zero security incidents since 1999.

ei³ helps customers support their own compliance obligations by providing secure architecture, audit trails, session monitoring, access controls, asset visibility, privacy-conscious data practices, and documentation. This can support customers working toward requirements related to the EU Cyber Resilience Act, GDPR, Data Privacy Framework, CCPA, NERC CIP, SOC 2 Type II, and other security or privacy frameworks, depending on their region and industry.